Privacy Policy For This Web Site

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site; www.SearchEngineCommando.com.

Because the company that owns this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and to notify you of:

1. What personally identifiable information of yours or third party personally identification is collected from you through the website
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CommandoWare, LLC control
7. How you can correct any inaccuracies in the information

If you feel that this company is not abiding by its posted privacy policy, you should contact our Customer Service Department by email at support@SearchEngineCommando.com or by phone at 859-317-2352.

Information Collection and Use

CommandoWare, LLC is the sole owner of the information collected on this site.We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. CommandoWare, LLC collects information from our users at several different points on our website and in the registration screens in our software products. However, please understand that the TRUSTe program covers only information that is collected through this website and does not cover information that may be collected through software downloaded from the site.

Registration

In order to use our software products, a user must first complete a registration form. During registration a user is required to give their name and email address. The user may optionally provide additional information, including their company name, title, mailing address, and telephone and fax numbers. This information is used to contact the user about the software and services on our site for which they have expressed interest. The TRUSTe program covers only information collected on this website. However, we abide by the same policy when collecting registration information in our software products as well. We collect a user's name and email address when he/she opts to subscribe to our newsletter on our website. We also collect a person's name, company name, email address, mailing address, and phone and fax numbers when a user requests information about supplemental products information or services.

Order

We request information from the user on our order form. Here a user must provide contact information (like name, email and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill a customer's order. If we have trouble processing an order, this contact information is used to get in touch with the user. The email is used to sign you up for our newsletter if you opt in to receive it. See our opt-out section below.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. Our site uses cookies to keep track of your registration data and shopping cart. We use cookies to save your address information so you don't have to re-enter it each time you request information, download a demo, purchase a product, or log into our message boards. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Log Files

We use IP addresses, browser type, ISP, referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

We use third parties to ship orders and fulfill credit card processing for goods and services. These third parties do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

We partner with another party to provide online training courses. When a user enrolls in these courses, the contact information that is necessary for the third party to provide the services is shared.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This website contains links to other sites. Please be aware that we at CommandoWare, LLC are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for their name and email address and the friend’s name and email address. CommandoWare, LLC will automatically send the friend a one-time email inviting them to visit the site. CommandoWare, LLC stores this information for the sole purpose of sending this one-time email. The friend may contact CommandoWare, LLCat remove@SearchEngineCommando.com to request the removal of this information from their database.

Security

This website takes every precaution to protect our users' information. When you submit sensitive information via our website, the information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". To learn more about SSL, follow this link http://www.thawte.com.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment within a locked room.

If you have any questions about the security at our website, you can send an email to security@SearchEngineCommando.com.

Special Offers

We send all new users a welcoming email to verify software registrations and purchases. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see the Choice/Opt-Out section below.

Site and Service Updates

We send site, service and software announcement updates unless a user has opted out of communication from the site. We communicate with the user to provide requested services regarding issues relating to their purchase via email or phone.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as zip code or email address), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove the personal data provided to us by the user. This can usually be done by emailing our Customer Support at support@SearchEngineCommando.com

Choice/Opt-out

Our users are given the opportunity to "opt-out" of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at support@SearchEngineCommando.com

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and what under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.

However, if you have opted out of all communication from the site you will not be contacted, nor will your personally identifiable information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the WebMaster at:

CommandoWare, LLC
1890 Star Shoot Pkwy, Suite 170-309
Lexington, KY 40509 USA
859-317-2352 phone
859-402-2263 fax
webmaster@SearchEngineCommando.com